MIRA MARDANITA (2017) ANALISA PENGUKURAN KUALITAS LAYANAN "CONTAINER TERMINAL OPERATOR SYSTEM" MENGGUNAKAN METODE E-SERQUAL (STUDI KASUS: PT. PELINDO I PERSERO PEKANBARU-PERAWANG). Skripsi thesis, Universitas Islam Negeri Sultan Syarif Kasim Riau.
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Abstract
TIDAK ADA
Item Type: | Thesis (Skripsi) |
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Subjects: | 300 Ilmu Sosial |
Divisions: | Fakultas Sains dan Teknologi > Sistem Informasi |
Depositing User: | Ms. Nilam Badriyah |
Date Deposited: | 26 Aug 2019 04:23 |
Last Modified: | 26 Aug 2019 04:23 |
URI: | http://repository.uin-suska.ac.id/id/eprint/18175 |
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