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Items where Author is "Resty Juliana, Resty"
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Resty Juliana, Resty (2021) PENGARUH LOYALTY PROGRAM DALAM CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TERHADAP CUSTOMER LOYALTY DENGAN CUSTOMER SATISFACTION SEBAGAI VARIABEL MEDIATOR (STUDI LOYALTY PROGRAM “MATAHARI REWARDSS OVO” PADA KONSUMEN MATAHARI DEPARTMENT STORE DI PEKANBARU). Skripsi thesis, Universitas Islam Negeri Sultan Syarif Kasim Riau.