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Items where Author is "Arfen Makmur, -"

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Arfen Makmur, - (2019) ANALISIS KEPUASAN PELANGGAN DENGAN MENGINTEGRASIKAN METODE SERVICE QUALITY, LEAN DAN SIX SIGMA (STUDI KASUS: JASA LAYANAN PUBLIK). Skripsi thesis, Universitas Islam Negeri Sultan Syarif Kasim Riau.

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