Hendra Fareza Pohan, HF Pohan (2021) ANALISIS USABILITY SISTEM INFORMASI KESEJAHTERAAN SOSIAL NEXT GENERATION MENGGUNAKAN METODE MCCALL PADA DINAS SOSIAL KABUPATEN LANGKAT. Usability Analysis of Social Welfare Information System Next Generation Using McCall Method in Langkat District Social Service, 6 (8). pp. 1116-1121. ISSN 2456-2165

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Abstract

In meeting the basic needs of each citizen, the district/city local government is required to record the DTKS. In conducting DTKS data collection, Langkat District Social Service began to actively conduct data collection by implementing the SIKS-NG application in 2018. The application of SIK-NG is not only done in the Social Service environment but also applied in the village and urban village environment. This study aims to analyze offline-based SIKS-NG applications to determine the level of user satisfaction in operating SIKS-NG. The method applied to this study is the McCall method using usability factors that use measurements of operability metrics and training metrics. The results showed that the results of measurement of SIKS-NG quality offline version 2.5.0 obtained usability category "Good" with a score of 74% with standard deviation ± 0,745 for metric operability and the result of training metric obtained an average time of ± 404 seconds with standard deviation ± 538,900 seconds or equivalent to ± 7 minutes with standard deviation ± 8,982 minutes. Keywords:- SIKS-NG, McCall Quality Model, Usability, Operability Metric, Training Metric.

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