NADYA ANASTASYA WIYANTO, - (2023) PERAN DINAS PERINDUSTRIAN DAN TENAGA KERJA KABUPATEN KAMPAR DALAM PENYELESAIAN PERSELISIHAN HUBUNGAN INDUSTRIAL. Skripsi thesis, Universitas Islam Negeri Sultan Syarif Kasim Riau.

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Abstract

ABSTRACT The Role of the Department of Industry and Labor of Kampar Regency in Resolving Industrial Relations Disputes Oleh: Nadya Anastasya Wiyanto 11970523506 Industrial Relations Disputes are differences of opinion that result in disputes between employers or associations of employers and workers or laborers or trade unions or labor unions due to rights disputes, interest disputes, employment termination disputes, or disputes between trade unions or labor unions in one company. The Department of Industry and Labor of Kampar Regency is a government agency that directly handles industrial relations issues in Kampar Regency. This research aims to find out how the role of the Department of Industry and Labor of Kampar Regency in the process of resolving industrial relations disputes, besides that the author also wants to know how the obstacles in the process of resolving industrial relations disputes. The research technique used is a qualitative research method with direct interviews, observation and documentation related to the research. From this research technique, informants were obtained, consisting of the Head of the Department of Industry and Labor of Kampar Regency, Head of the Industrial Relations Division, Head of the Industrial Relations Section, Mediator, the company and the workers. Based on the research conducted, it is found that the functional officer, namely the section head, is a mediator who has a role in fostering industrial relations. The Department of Industry and Labor of Kampar Regency lacks technical personnel, namely Mediators, only numbering 1 (one) person, where this is not in accordance with the many complaints of disputes that enter the Department of Industry and Labor of Kampar Regency, other obstacles in the process of Industrial Relations Dispute Resolution, namely disputes that cannot be resolved by the Mediator are an obstacle for the Mediator. Keyword: Industrial Relations, Solution, Dispute

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