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Items where Author is "Safta Lala Virliana, Lala"
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Safta Lala Virliana, Lala (2024) Analysis of Customer Statisfaction Using the Kano Method and Quality Function Deployment (QFD) (Case Study: Sea Tranfortation At Sebele Port, Belat District, Karimun Regency). Journal of Engineering Business and International Management (IJEBIM), 10 (2). ISSN 2715-7393