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Items where Author is "MIRA MARDANITA"
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Thesis
MIRA MARDANITA (2017) ANALISA PENGUKURAN KUALITAS LAYANAN "CONTAINER TERMINAL OPERATOR SYSTEM" MENGGUNAKAN METODE E-SERQUAL (STUDI KASUS: PT. PELINDO I PERSERO PEKANBARU-PERAWANG). Skripsi thesis, Universitas Islam Negeri Sultan Syarif Kasim Riau.