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Thesis
INDRI NOVIANTY (2018) ANALISIS PENERAPAN STANDARD OPERATING PROCEDURE (SOP) CATAT METER DALAM PELAYANAN TAGIHAN LISTRIK PASCABAYAR DI PT. PLN (PERSERO) RAYON PERAWANG KECAMATAN TUALANG KABUPATEN SIAK. Skripsi thesis, Universitas Islam Negeri Sultan Syarif Kasim Riau.