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Thesis

FEBRIAN (2017) PENGUKURAN TINGKAT KEMATANGAN (MATURITY LEVEL) IT SERVICE MANAGEMENT(ITSM)MENGGUNAKAN FRAMEWORK ITIL V2(STUDI KASUS : PUSAT TEKNOLOGI INFORMASI DAN PANGKALAN DATA UIN SUSKA RIAU). Skripsi thesis, Universitas Islam Negeri Sultan Syarif Kasim Riau.

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