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Analisis User Experience pada Aplikasi ChatGPT Menggunakan User Experience Questionnaire

Zayadi, Mhd Ilham (2024) Analisis User Experience pada Aplikasi ChatGPT Menggunakan User Experience Questionnaire. Skripsi thesis, Universitas Islam Negeri Sultan Syarif Kasim Riau.

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Abstract

With the advancement of technology, systems such as Artificial Intelligence (AI) have developed and have affecting various areas of life, including education. In November 2022, the company OpenAI in the United States released ChatGPT, demonstrating the rapid advancement of AI technology. The widespread use of ChatGPT among Indonesia’s younger generation has sparked interest in understand the user experience of this technology. This research aims to evaluate the experience of using the User Experience Questionnaire (UEQ) method. Results of the research that researchers conducted through distributing online questionnaires obtained 327 respondents. as many as 327 people. Based on the respondents’ answers, users are very satisfied with the experience Of the 6 UEQ variables used, 5 variables obtained a negative evaluation value, namely on Perspicuity. negative evaluation values, namely on Perspicuity (mean 0,337), Efficiency (mean 0,452), Dependability (mean 0,687), Stimulation (mean 0,389) and Novelty (mean 0,600). Meanwhile, with the highest evaluation value falls on the Attractiveness variable with a mean value of 1.154. Although the ChatGPT average is below the UEQ standard, this is still considered normal for an application. This research provides 3 recommendations made based on the evaluation results using UEQ. Maintain variables that are above standard, Determine variable improvement priorities, and Improve the user experience of variables that are below the standard so that the application can develop and improve the user experience. evolve and improve user experience

Item Type: Thesis (Skripsi)
Contributors:
ContributionNameNIDN/NIDKEmail
Thesis advisorAngraini, -2021088401angraini@uin-suska.ac.id
Subjects: 000 Karya Umum
Divisions: Fakultas Sains dan Teknologi > Sistem Informasi
Depositing User: fsains -
Date Deposited: 19 Jul 2024 07:18
Last Modified: 19 Jul 2024 07:18
URI: http://repository.uin-suska.ac.id/id/eprint/82566

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